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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

JouleLoom TT-PS11

Category

Electronics

Report number

20260923-2F26E-2147309292

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260923-2F26E-2147309292. Severity: Incident, No Injury. Product: JouleLoom TT-PS11 (20 FT Flat Plug Surge Protector Power Strip,11 AC Outlets with 6 USB Ports JouleLoom 20 Feet Extension Cord with 11 Multiple Outlets&6 USB Ports (2 USB C),1250W/10A,One Touch Switch Button power strip). Incident: I was using a Jouleloom surge protector in my vendor booth in a large antique mall with 300 plus vendors booths and several people inside. I had one lamp and a cell phone charger plugged into the surge protector. I went to plug in a second lamp and the power to the first lamp went off. I unplugged the second lamp and pressed the reset button on the surge protector and it started sparking. I then unplugged everything but it continued sparking then burst into flames. It was less than 30 seconds between the when the sparks started and the flames. Luckily I was able to stomp out the fire, no one was hurt and there was only around $500 in damage. I checked the details of the surge protector on Amazon where I purchased it, it said the surge protector was ETL certified but there was no ETL symbol on it. There are also 20 other reviews reporting sparks or fire for the surge protector I purchased.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260923-2F26E-2147309292. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.