Dock/base unit failure within first month
Base/dock unit
1 months
Source-linkedVerify source — Best Buy reviewBest Buy 1-star review by DAVIDH (title: "Extremely Disappointed – Great Marketing, Terrible"). Within the first month of ownership, the base unit broke. Roborock required shipping the entire system back for repair; owner was without the vacuum for more than a month waiting on warranty repair.
Mfr warrantyView report details
Dock/base unit failure within first month
Base/dock unit
1 months
Months until failure
1 months
Repair cost
Not stated
Repaired
No
Manufacturer warranty
Yes
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
92%
