Ford Mustang Mach E 2022

was driving my 2022 Mustang Mach-E in "One-Pedal" Whisper mode on. I always drive in that mode because it has a great feature where as soon as I take my foot off the accelerator the car slows down significantly. I feel safer in this mode especially in high traffic or on the freeway. I was very slowly turning into a parking spot in a private parking lot, stepped on brake to put car into Park when the car lurched forward without me touching anything, I had no control of my car no matter how hard I pressed on the brake. My car was driving itself!! when it lurched forward it hit a car parked directly in front of it on its right front side then pushing that vehicle about 2 feet! it did not stop even then, it veered to the right and forward and hit another parked car in the next parking space to the first car that was hit. My car pushed the 2nd car about 2-3 feet before it stopped almost hitting the car parked next to it!! There was an eye witness. This event scared me to death. It was as if someone else was driving my car. I had absolutely NO CONTROL of it. It would NOT STOP. I am soo grateful this happened in a parking lot and not in fast traffic or God forbid the freeway. I would not get back inside my car and never will. We had it towed to a certified repair shop. My car sustained front end & right side front damage. The first car hit sustained right front damage. The 2nd car hit was parked next to the first car hit and sustained right front & right side passenger door damage. No injury. The repair shop has a certified EV Specialist who is going to read the recorder to see how it malfunctioned. There was a police report but haven't received it as of yet. We contacted Ford where we purchased our car. They told us it would be better once repaired to sell the car ourselves as it could take a very long time for Ford to agree to buy it back my car back! only has $9,000 miles on it!! I hope Ford takes this issue seriously!!!

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with under-designed main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22S41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, power brakes, and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can strand driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed components capable of meeting safety and normal usage requirements of Mach E owners.? ? My complaint is that Ford's recall notice 22S41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially stranding me in unsafe conditions unable to re-start my vehicle.? ? I would like to see NHTSA require that the Ford recall include both improved software AND removal/replacement of the HVBJB sub-assembly with the new appropriately specified parts.? Failure examples: https://www.macheforum.com/site/threads/-post-battery-contactor-recall-first-junction-box-failure-.19209/ and https://www.macheforum.com/site/threads/post-recall-software-hvbjb-failure.19396/

The battery energy control module recall software update was completed on my vehicle on September 22ND 2022 at 1203 PM at gosch Ford of hemet. Upon leaving around a mile down the road I was driving around a corner. While in this corner multiple things happened at the same exact moment. My traction light momentarily flashed along with a service wrench. Vehicle skid partially off-road into the ditch. I lost control for a breif moment but was able to gain control before crashing. My speed was drastically reduced to about 1/3 of its normal power. The vehicle would still drive just much slower. Upon this happening I immediately took my vehicle back to the dealership. This recall was very vague. When I was at the dealership I initially asked the Ford service salesman daniel ventura if this software changed any aspect of my vehicles performance. He then read the recall letter and said if it did it normally would say it either in the recall itself or the letter Ford sends you they would normallysay it in it. It did not mention that while driving thru a corner if you loose power in the car due to a battery control module failure that you May loose traction and loose control of the car momentarily. This is a very unsafe driving condition. Furthermore when I left the dealership the car drove differently. It seemed like the horse power was about 5-10 HP less then when purchased. It felt a little weird to get used to driving down the road since it had a little bit more push then before. I mention this because I believe that as a consumer I have a right to know the software that is going into my car. If any adverse reaction that May cause me a different driving experience or put my life at risk of crashing should have been included in the safety recall or the letter Ford had sent us in the recall. I am a firm believer they do not want to tell us that this vehicle is still not safe to drive as what happened to me having the battery control module failure during cornering.

I am going to try to explain this as best as I can. Ford has faulty charging cables that they know about and have not recalled voluntarily. This I have an issue with because it is causing the battery on my car to overheat and put it at a potential risk of catastrophic thermal runaway incident. I have had two charging cables go bad on my car. I just got my car back today and I noticed the new cable has a new part number on it as well as different types of wiring marked on the outer portion of the top cable. This is the gauge of wiring that is being used to plug into the outlet of my home to the actual charging conversion. Look at the old and new cable pictures and notice the white markings on these cables the gauge or wiring is different. Now the part number of the one on the white car I am not sure at all which one was turned in as I no longer have it anymore but what I can tell you is on the white converter itself with part number LJ98-10f868-AL is the new part number cable which I just got and have no issues with. The other one part number LJ98-10f868-AK is the older part number cable that I have seen the amber light staying on that says that it's in an undercharging condition due to overheating. So with this said Ford is aware there is a defect in the charging cables of previous models prior to AL. I have had two other charging cables go bad before I just got this AL one how is this possible with no recall? These prior model charging cables are putting stress on the electrical system of the car. I can tell because with these old cables I hear the cooling fans coming on super loud which yeah the cooling fan is supposed to come on but im pretty sure the undercharging should not happen on the cable unless the battery is overheating. With this said you must open an investigation to look into these charging cables and what is changing the part numbers. It seems to me they are using different gauge wiring and type of wiring for the part that plugs into the wall.

While driving the vehicle in the highway the service/malfunction indicator light (MIL, wrench symbol) turned on and the vehicle dramatically lost propulsion power limiting my acceleration/speed. I opened the Ford Pass App on my phone and the following messages were shown regarding the issue: "High-Voltage Battery Warning and Powertrain Malfunction/Reduce Power". The message in the app also indicated to contact the dealer immediately. I would estimate that max acceleration was instantly reduced over 30%, causing a great concern while cruising at highway speeds. Previous to the date of this incident, the warning/check engine light never turned on. I made the next exit to use secondary roads as a precautionary measure since the max acceleration was limited. I am very active in various Mach-E forums, and this is a well-known issue for Ford. These messages are the ones related to a potential design problem with the High Voltage Battery Junction Box (HVBJB) included in my vehicle (Mach-Es built on or before May 28, 2023). My production date was January 2022. This vehicle got the safety recall #22S41 (software update) at the dealer last year. The software basically allowed the driver to get these warning messages if issues with the HVBJB contactors were detected. It is noteworthy to mention that I did not get the “Stop Safely Now” message, which would have made the vehicle undrivable. Next morning the wrench symbol disappeared from my instrument cluster. Ford issued a technical service bulletin #23-2257 to address a fix, which will involve the replacement of the potentially defective HVBJB for a redesigned one. The dealer indicated the remedy Ford provided was the software update, however multiple owners have reported the replacement of the potential defective part by Ford can only be done if the vehicle is totally inoperable showing the "Stop Safely Now" message. A sudden loss of propulsion while cruising at highway speeds is a safety concern for driver and others.

I just had the High voltage battery junction box replaced after being in shop 16 days. Upon arrival to my house yesterday my car would not charge. upon further investigation once the Hvbj connector is replaced a charge of the car to put a full load on this connector is not performed. Instead ford goes the easy route and uses a test drive and other diagnostic test such as there computer to see if the connector is bad. This software does not detect even close to 100 percent of the time a faulty high voltage battery connector there diagnosis software it is flawed. The only true way to ensure proper replacement of this connector has been done is to charge the car with the charging cable that has come with the car and do thermal imaging on the connector. Because this is not being done you are putting peoples lives at risk by not knowing if the work has been done correctly without this thermal imaging test. Eventually if the high voltage battery junction box is replaced and even the slightest mis crimp of the connector is not done properly without putting a charging load on the connector and testing it with thermal imaging testing they are doing the quick and easy thing which does not detect the problem 100 recent of the time by using the on board diagnosis system as well as driving it. Two recalls and NHSTA investigation on the high speed battery voltage box and it still fails. Because of this test not being done I am positive this is why my car has failed again because it is the only way to be 100 percent sure of a bad high voltage box connector. This will unfortunately due to not being tested by putting a real world load on the vehicle and testing it with thermal imaging thermal runaway of an improper crimping or loose connection on someones car. Recommendation if you are going to replace a connector that has to deal with the battery charging and the only way to be 100 percent sure is to put a load and do thermal imaging to ensure its done properly do it no shortcuts.

On 1/6/24 it just started lightly snowing and I drove the car home and parked in my diveway which has a slight incline. There was less than 1” of new light snow on my driveway. The car does not fit in the garage so I need to park it outside in order to reach the charger which is in the garage. I parked the car with the car in park and the emergency brake on and the car was off. I turned to go inside to open the garage so I could plug it in. My car started flashing and beeping and proceeded to roll down my driveway and into the road. a notification came up on my app stating that it was an “inclination alarm”. I couldn’t believe it so I then parked the car behind my other car in the driveway further down the driveway and the same thing happened. I then called my friend and he stayed with me on the phone while I stayed in the car to see if it would do it again and it did. The car litereally rolled down my driveway 3 times and I caught it on my security camera 2 times as the 3rd time the camera timed out. Yes, the car rolling into the road could literally kill someone and there are many children and pedestrians who walk in my neighborhood. . I took it to the local dealer on Monday when they opened and showed the video to the service manager and he was dumbstruck. The car ended up being there for almost 2 months while I filed a case with Ford. They had a regional technician check it out and they could not recreate the issue. They said that there is nothing mechanically wrong with the vehicle. They made me pick up the car or they would start charging me storage. They essentially said that it was just a condition of the car because it was heavy. No other car I own has ever done that. I travel locally for my business to people’s homes which is the reason I purchased this car. I cannot drive it during the winter months because it will roll away. Ford will not accept liabilty for it nor will they buy it back. I can’t attach the videos but I can email them.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that, upon starting the vehicle, the screen above the steering wheel was producing errors. The door open and trunk open messages were displayed. The brake pedal was pumping without being depressed. The main screen was frozen and not operational. The driver turned off the vehicle, but upon restarting, the vehicle failed to shift into gear. The contact called the local dealer, who informed her about the access panel on the front bumper. The contact exited the vehicle and closed the driver's side front door; after opening the access panel, the contact attempted to jumpstart the vehicle, but the vehicle failed to start. The contact stated that the doors locked with her son and two dogs inside the vehicle. The window was down approximately three inches. The contact's child was inside the vehicle but was unable to unlock the doors from inside the vehicle due to the 12-volt battery being drained. The contact stated that the hood failed to open. The manufacturer was contacted, and referred the contact of Ford SYNC and informed the contact that the vehicle was flagged, and the 12-volt battery was low, and an update was needed, and directed her to Roadside Assistance. The contact called Roadside Assistance, who was unable to jump the vehicle with several jumping devices. The contact used a portable battery to access the vehicle. The vehicle began making an abnormal knocking noise and jerking. The Fire Department was on the scene and was able to assist. The contact pulled down the rear window, knocked the window off track, and was able to get into the vehicle. The contact was able to climb through the window, pump the brake pedal, open the door, open the hood, jumpstart, and charge the vehicle. The contact was able to drive the vehicle. The manufacturer was contacted again and opened a case. The contact provided feedback and was referred to the local dealer and to the NHTSA Hotline. The failure mileage was approxi