Nissan Ariya 2023

The vehicle’s EV system and related electrical components appear to be malfunctioning, causing repeated “EV System Off” error messages and rendering the vehicle inoperable. The vehicle is currently at the dealership and available for inspection upon request. The defect created a significant safety risk because the vehicle became unreliable and could unexpectedly fail to operate, leaving me stranded and without dependable transportation. This placed both myself and others at risk, especially if the failure occurred while driving or in traffic. Yes, the issue has been repeatedly reproduced and confirmed by the Nissan dealership. The vehicle has been towed to the dealership approximately five times for the same or substantially similar issue, and multiple repair attempts and part replacements have been made. The vehicle has been inspected by the Nissan dealership and Nissan Consumer Affairs has been notified on multiple occasions. Repairs and diagnostics were performed between March 20, 2026 and April 10, 2026, and the same issue reoccurred again on May 19, 2026. Yes, warning messages appeared prior to the failures, specifically the “EV System Off” warning message. These symptoms first began prior to the initial repair period in March 2026 and have continued to reoccur despite repair attempts.

I am filing a safety complaint regarding my 2023 Nissan Ariya involving an apparent failure of the 12-volt battery and/or electrical system. While parked overnight in my driveway, powered off, and not plugged in nor charging, the front battery/engine compartment began sizzling, overheating, and producing smoke. The heat caused internal damage and disabled the vehicle. This created a serious fire risk because the incident occurred at my home while the vehicle was unattended and inactive and it happened without any earlier signs or warning. My battery health was checked by the repair shop at the dealership within the last 5 months. The malfunction could have caused a vehicle or house fire and endangered nearby occupants and property. The vehicle is currently at King Windward Nissan in Hawai‘i for inspection and repairs, and a Nissan Consumer Affairs case has been opened. Anecdotally, I have heard from 4 other Nissan Ariya owners in Hawai'i who have experienced similar battery failures with their Nissan Ariyas within the first two-years of purchase.

The contact owns a 2023 Nissan Ariya. The contact stated that while driving 75 MPH and attempting to accelerate, the vehicle failed to respond and lost automotive power. There was no warning light illuminated. The contact pulled over to the side of the road, restarted the vehicle, and continued driving. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V657000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was 21,000.

The vehicle EV systems keeps going off and having us stranded on major highways - this an ongoing issue and has not been resolved by Nissan

A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.