Side-by-side reliability

Sony WH-1000XM4 vs Apple AirPods Max

Compare reliability signal, data confidence, common failures, typical age, and reported repair cost. Warranty window reference: 12–12 months depending on category.

Model A

Sony WH-1000XM4

Reliability signal F · Early signal · data confidence Low

14 failure reports · Early signal · Low confidence

Most common failure: Swivel joint / retaining clip failure
Typical failure age: 9 mo
Median repair cost: $100
Highest reported repair: $100

Median months

% mfr warranty

After warranty reports

Avg repair cost

$100

Top failure categories

Swivel joint / retaining clip failure1
Ear-cuff joint plastic disintegration in warranty1
ANC screeching failure after ~18 months1
Broke within one week; support unhelpful1

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Model B

Apple AirPods Max

Reliability signal — · Insufficient data · data confidence Very Low

1 failure reports · Insufficient data · Very Low confidence

Most common failure: Connectivity / brick failure
Typical failure age: 1 yr
Median repair cost: —
Highest reported repair: —