HYUNDAI IONIQ 5 2023

On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening to report the problem (Case #XXXXXX). On April 4, 2026, the vehicle was towed via Hyundai roadside assistance to Winner Hyundai in Dover, Delaware, where Tracy is my current point of contact. This situation left my family of four, along with our belongings and pet, stranded without transportation. Despite significant effort, we were unable to secure a rental vehicle in the Dewey Beach area, even after contacting multiple rental agencies and the dealership directly. This was later resolved, and I am currently in a rental through Enterprise; however, the stress and uncertainty of potentially being stranded was significant and unacceptable. While at the dealership, my wife witnessed the tow operator unloading the vehicle without proper equipment to safely lower it. As a result, the vehicle’s hitch made forceful contact with the pavement and became lodged. Multiple dealership employees observed the incident. After considerable effort to free the vehicle, it was released abruptly and rolled into another vehicle on the lot, causing additional damage. An argument then occurred between the dealership owner and the tow operator, which my wife was forced to witness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was sudden power reduced and turn to the limp mode(Turtle symbol popped up). After pull over my vehicle to highway shoulder, the vehicle became total power loss. Unable to drive anywhere. It was a dangerous situation for my family. We waited tow car and took my vehicle to Hyundai dealership which located close to my house. They diagnosed my car and after a day. They told me it needs to be replaced a ICCU assembly and Fuse. There was no ETA for the parts. They provided me a loaner’s car. After about 15 days, they fixed and I was able to take my car.

While charging my vehicle at home using a level 2 charger, the ICCU failed. When it failed, it caused a power surge and my level 2 charger “exploded.” It also caused the master breaker to trip, cutting the power off to my entire house. The vehicle no longer charges, will not drive over 25mph and has to be towed to a dealership for repair. Also, the level 2 charger is fried and no longer works.

My Hyundai IONIQ 5 has repeatedly lost 12V power and shut down. The vehicle had to be jumped by AAA multiple times. After being restarted, it died again, and after two days of use it was dead again. I am concerned this is related to the known ICCU / 12V battery charging issue affecting IONIQ 5 vehicles, which can cause loss of motive power or make the vehicle undrivable. The vehicle is currently at Hyundai Southern States in Raleigh, NC for diagnosis and repair.

ICCU failed at 20,000 miles, 2 years after I first got the vehicle. Blue link showed the P1a9096 ICCU code failure. Car could not be driven for more than a few minutes then the message to stop safely came about and car would die. It took the dealer 2 months to replace the ICCU with the SAME defective part. It is only a matter of time before it fails again.

The Integrated Charging Control Unit (ICCU) failed on my 2023 Hyundai Ioniq 5. The vehicle stopped charging prematurely overnight via AC Level 2 charging and then refused to charge again at all. The ICCU is responsible for maintaining the 12V battery by topping it up during normal operation. No warning or check engine light came on, I was only made aware when I attempted L2 charging and the car would refuse to take the charge. I understand that with a failed ICCU, if I'm unaware of the failure (e.g., relies solely on DC fast charging which bypasses the ICCU), the 12V battery can deplete without warning while the vehicle is in motion, potentially causing sudden loss of vehicle systems including power steering, brakes, and other safety-critical electronics. The vehicle was parked at the time charging failure was discovered. No injuries occurred.

Car indicated 12v battery was critically low and that I should stop safely. I was just starting it in a parking lot. This is a classic ICCU failure and the car is up to date on all recall updates. The car requires manual key unlocking for outside access at this point, and the rear hatch is only unlockable using the manual release mechanism which is recessed into the rear hatch and needs the key. The back two doors cannot be opened at all, from either direction and the handles don't work when the electrical system has failed and the child lock was engaged accidentally when it happened. This legitimately terrifies me for anyone traveling with back seat passengers who need quick exit. There isn't one.

All symptoms of a 2nd iccu failure. Pop noise heard. Warning lights came on 12v drained, vehicle towed to nearest dealer.

Rear hatch window spontaneously shattered for no apparent reason. Car was parked in a Florida parking lot, no use of rear hatch and no use of rear defroster. I understand there is a potential class action lawsuit for the Ioniq 5 model years 2022-2025 for this problem.

The vehicle repeatedly displays a "Stop Vehicle and Check Brake System" warning together with an ABS warning, accompanied by a loss of normal braking response. On XXX, while driving at approximately 60 mph on I-85 northbound near Exit XXX in [XXX], the warnings appeared and the brakes did not respond normally. I was maintaining a substantial following distance, and the braking system restored itself before I reached the point of needing to brake hard, so no crash or injury occurred. Had hard braking been required in that window, I do not believe the vehicle would have stopped as commanded. This is a recurring fault. The vehicle, purchased certified pre-owned and still under the Hyundai factory warranty, has been taken to the dealer (Ed Voyles Hyundai, [XXX]) three times for the same condition. On the first visit the Integrated Electronic Brake (IEB) unit was replaced; on the second, the Smart Junction Box was replaced; on the third, the dealer removed an aftermarket tracking device wired to the data link connector and referenced Hyundai TSB 24-GI-011H, representing the problem as corrected. The braking-loss event on XXX occurred after that repair. The vehicle has been out of service approximately 30 days total. Because the failure is an intermittent loss of braking response at highway speed, I consider it a serious safety hazard and no longer drive the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a yellow air bag (SRS) safety restraint critical wire harness underneath the seats and it's loose and hanging down touching the floor with lots of slack, very easy for a water bottle or any object to roll under there and pull it loose, which would disable a critical passenger safety system. This issue is reported by many drivers including myself, photos attached are from multiple people's experiences with this issue.

The ICCU malfunctioned. Safety impaired because it likely impacted the ADAS, which concurrently failed. Yes, the problem has been inspected and confirmed by a dealer.

While slowing to near-stop at a roundabout, the vehicle began accelerating uncontrollably despite the brake pedal being fully applied. The car struck another vehicle, then rapidly increased speed, crossed lanes, hit a curb and a large brick planter, and became wedged between two parked vehicles. Brake lights were confirmed on by witnesses throughout the incident. No audible or visual warnings were triggered during the unintended acceleration event. After the crash, the front airbags failed to deploy; only the driver-side curtain airbag deployed. The vehicle was totaled, one occupant sustained a fractured tibia requiring surgery, and multiple other vehicles were damaged.

Shortly after purchasing the vehicle used at around 8,000 miles, the Integrated Charging Control Unit (ICCU) failed without prior warning. Upon re-entering the vehicle after a grocery stop, warning messages appeared indicating electrical system and power supply issues. The vehicle was no longer driveable and had to be towed to a dealer, where a Hyundai-certified technician confirmed the ICCU failure and the need for replacement.

The Highway Driving Assist system, which steers and centers the vehicle in the lane, disengages without adequate warning. The only indicator is a small green steering wheel icon on the dash cluster turning grey and blinking, with no audible chime. The owner reported multiple instances of unnoticed disengagement while driving on the highway, including one incident where the system disengaged during a turn, causing the vehicle to hit the rumble strip and requiring a corrective swerve. The owner was attentive with hands on the wheel but was relying on the system to handle the turn. Multiple other owners have reportedly confirmed the same issue.

While driving at higher speeds, the vehicle occasionally lost motive power and displayed a 'Smart Smooth Cruise Control Conditions Not Met' warning on the instrument panel. Restarting the vehicle temporarily resolved the issue, but the failure recurred. A dealer diagnosed an unknown electrical failure and attempted a repair, but the problem returned. On a second dealer visit, the cause could not be determined and the vehicle was not repaired.