Fire / ignition
Computers (Equipment and Electronic Games) (557)
0 months
SaferProducts.gov consumer incident report 20250915-16C91-2147327796. Severity: Incident, No Injury. Product: Apple MacBook Pro (16-inch, 2023, M3 Max) - A2991 (Apple 2023 MacBook Pro Laptop, M3 Max chip with 16-core CPU and 40-core GPU, built for Apple Intelligence. The device has a 16.2-inch Liquid Retina XDR Display, comes in Space Black, and was configured with 48GB Unified Memory and 1TB SSD storage. Standard MacBook Pro size and weight (approximately 14.0 x 9.8 x 0.66 inches, around 4.7 pounds)). Incident: I received an Apple 2023 MacBook Pro Laptop (M3 Max chip, 16-core CPU, 40-core GPU, 16.2-inch Liquid Retina XDR Display, 48GB Unified Memory, 1TB SSD, Space Black). The item had just been delivered and was placed inside my house, but before I even had the chance to use it, the built-in lithium battery suddenly overheated and exploded. The laptop began emitting smoke and caught fire, which required me to use a fire extinguisher to put it out. Fortunately, no one was using the device at the time, so there were no injuries, but the situation was extremely hazardous and could have caused serious harm or property damage. The device itself was destroyed, and I have photos available of the aftermath.
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Fire / ignition
Computers (Equipment and Electronic Games) (557)
0 months
Months until failure
0 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
90%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)