CyberPower CP1000PFCLCD

SaferProducts.gov consumer incident report 20220713-7652D-2147355030. Severity: Incident, No Injury. Product: CyberPower CP1000PFCLCD (CyberPower CP1000PFCLCD PFC Sinewave UPS Series. It is black and the dimensions are 3.9 x 9.7 x 10.2 (in).). Incident: I had a CyberPower CP1000PFCLCD. It displayed an overload error so I called the company and they recommended replacing the battery. A few weeks later I replaced the battery and turned the unit back on. After a few minutes the unit started making odd noises and switching to battery power. I called the company and they stated that it was normal operation. About 20 minutes later smoke started coming from the unit. I quickly took it outside and turned it off. I called the company again and they stated that some part inside was probably to blame. Report Update: The incident could have resulted in property damage due to the smoke being emitted by the item. Additionally, a fire could have been started within the home. Bodily damage could have occurred through burns or smoke inhalation. The smoke coming from the device had a distinct plastic and chemical smell.