Fire / ignition
Electric Wire or Wiring Systems (Excl Panelboards Recept (4062)
16 months
SaferProducts.gov consumer incident report 20221230-04744-2147351759. Severity: Incident, No Injury. Product: Cyberpower CP1500AVRLCDa ([REDACTED] It's a Cyberpower CP1500AVRLCD UPS. The URL above is the product. This is the product datasheet from Cyberpower: [REDACTED]). Incident: A Cyberpower CP1500AVRLCD Uninterruptible Power Supply (UPS) began to spark/arc then caught fire. The UPS was supplying power to a desktop PC (i.e. mains power was on, it was not supplying power via the battery) . My wife was at home when the fire occurred. She unplugged the UPS and carried it outside. Injuries were avoided. Obviously a UPS catching fire presents a serious risk to life and property. Searching online suggests this is a known issue based on the "glue" used to secure components: [REDACTED] [REDACTED] [REDACTED] The UPS carries a 3 year warranty but that's of little use when the product comes with a known risk of catching fire. This UPS caught fire on day 494. Several online reports of fires in a Cyberpower UPS have dates ranging from recently to over a year ago. If the yellow glue in these units is faulty I'd expect to hear about a recall or replacement/refund program.
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Fire / ignition
Electric Wire or Wiring Systems (Excl Panelboards Recept (4062)
16 months
Months until failure
16 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)