Epson J232C

SaferProducts.gov consumer incident report 20200116-1A1FC-2147375393. Severity: Injury, No First Aid or Medical Attention Received. Product: Epson J232C (Epson model#J232C, SERIAL # RYTW035441.). Incident: I have a Epson scanner model# J232C, Serial #RYTW035441. I purchased this product over 4 years ago. In June of 2019 I found the power cord adapter burned up causing smoke in my home office and damaging the scanner. At first I didn't think much of it, other then it's past it's warranty period and old. So I trashed it. Come to find out today 1/15/2020 that the scanner is under recall from Epson company through a email. I registered the product so that's how they know my unit was defective. I called them and they said since I through the old scanner way back in June, they cant help me replace it. Only thing they can do is give me a 15% discount on a replacement. This is not a fair deal for the customer who din't do anything wrong for the product to start on fire.