Fire / ignition
Batteries (884)
2 months
SaferProducts.gov consumer incident report 20250815-7E3CA-2147328647. Severity: Incident, No Injury. Product: EXPPROPOWER.COM Model EXP48PRO APEX (The product is a XP48PRO APEX Battery (CPAP DC Cord Included)). Incident: Product: EXP48PRO CPAP Battery USB-C Wall Charger & Cable Manufacturer: EXP PRO Power (exppropower.com) Purchase Date: June 6, 2025 Order #: [REDACTED] Where Purchased: Direct from manufacturer website Incident Description: On the first wall charge of my EXP48PRO CPAP Battery, the supplied USB-C wall charger overheated to 170F within minutes (charging from 13% to 52%) and emitted a strong burning odor. This appeared to be a fire hazard, so I unplugged it immediately. The included USB-C cable is a small-gauge wire, which may have contributed to overheating. When using an alternate PD charger and higher-quality cable, temperatures still rose to 138F during charging from 78% to 99%. In addition, the green LED Power indicator on the battery will not turn off and cannot be reset, even after unplugging and attempting to recharge. Risk: Potential fire hazard and electrical failure during normal charging use. Actions Taken: Stopped using supplied charger; contacted manufacturer requesting replacement charger and cable and guidance to reset the battery. Contact Information: [REDACTED]
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Fire / ignition
Batteries (884)
2 months
Months until failure
2 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)