Fire / ignition
Automatic Garage Doors or Door Openers (138)
2 months
SaferProducts.gov consumer incident report 20230408-068A4-2147348208. Severity: Incident, No Injury. Product: Genie 1055B-KV (Genie Garage Door Opener, model 1055B-KV). Incident: The garage door opener started to buzz and later it started to smoke and make a burning smell. It shows signs of internal fire. Genie Garage Door Opener, model 1055B-KV started to make a buzzing noise, loud enough to be heard from the room above the garage. I called the manufacturer, Genie. After many phone calls, emails and submissions, Genie decided to send me a replacement part to be installed by the home owner. In the interim, the unit began to make a burning smell and puffs of smoke. Homeowner disconnected the unit from the electrical outlet. Genie has provided written instruction to disassemble the unit to install the replacement part. The homeowner followed the written instructions and disassembled the unit. The homeowner discovered the cause of the buzzing, to be an electrical fire inside the unit.
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Fire / ignition
Automatic Garage Doors or Door Openers (138)
2 months
Months until failure
2 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)