Fire / ignition
Computers (Equipment and Electronic Games) (557)
35 months
SaferProducts.gov consumer incident report 20230207-E6AD8-2147350879. Severity: Incident, No Injury. Product: Google Pixel Slate C1A (Google Pixel Slate Chromebook is a tablet-style device with an optional keyboard and stylus feature to mimic a laptop. This particular model is the Intel Core M3 (C1A) version with 8GB of RAM.). Incident: Google Pixel Slate Chromebook screen started to separate and expose internal components. Reached out to Google Support immediately to determine remedy. Google stated that lithium battery was swelling (bulging) and that the device was out of warranty (1 year limited) and could NOT be repaired, as none of the recommended 3rd party tech sites could source the part to replace the defective and potentially dangerous battery. Google advised to STOP using the device immediately and no longer charge it, as a swelling lithium battery poses both a fire and explosion risk, should it rupture and/or overheat. No injuries, but clearly an unsafe product, as this was not a warranty type issue (cracked screen, faulty buttons, etc.) but one where the consumer is no longer able to use the item due to bad battery design, resulting in a risk of fire/explosion if the user continues to operate the electronic device.
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Fire / ignition
Computers (Equipment and Electronic Games) (557)
35 months
Months until failure
35 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)