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Electronics

HP 2LV24UA#ABA

1 source-linked failure report. Most reported: Battery failure. Typical failure around 1.8 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue: Battery failure
Typical first failure: 1.8 yr; Median of confirmed reports with timing
Median repair cost: —; Reported costs only · market varies
Highest reported repair: —; Not a quote · costs differ by country

What breaks?

Failure types

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Battery failure1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

Failure reports

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Battery failure

Computers (Equipment and Electronic Games) (557)

21 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200906-DAFD0-2147369986. Severity: Incident, No Injury. Product: HP 2LV24UA#ABA (HP Spectre Laptop Model - 2LV24UA#ABA). Incident: The HP laptop I purchased around 28 Nov 2018 was a 2LV24UA#ABA. I noticed the back cover popping up around 2019 but did not report it as I thought it was just a simple plastic cover popping up. However around Mar 2020 the said popping became bigger - and just realised it's the battery inside that has started to swell. Do note I have a HP care pack (warranty) still available upto 2021. I am not in the US currently, and now stationed in Singapore for work. HP does not want to cover the replacement of the battery because as they have noted I am outside of the US already - however, I have seen that in this HP Spectre laptop model, many consumers have already swollen batteries. I am not able to travel to the US due to coronavirus restrictions. - Serial Number:? 5CD842B31T - Case Number(s): [REDACTED] HP still refuses to

UnverifiedEvidence ★★★★☆

View report details

Months until failure

21 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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