HP LS-15

SaferProducts.gov consumer incident report 20140828-FA8B0-2147441468. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: HP LS-15. Incident: Cord over heated and melted Burnt my Bed and carpet and my finger. I usually sleep with my laptop on my bed. I couldn't understand what caused this until I seen recall

SaferProducts.gov consumer incident report 20250331-9B540-2147332181. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: HP LS-15. Incident: HP laptop cord sparked and caught fire, scorching nearby desk and carpet. Exposed wiring delivered a shock while trying to unplug.

SaferProducts.gov consumer incident report 20140827-D15C7-2147441481. Severity: Incident, No Injury. Matched catalog product: HP LS-15. Incident: I contacted HP regarding the recall of the power cord on my HP Envoy laptop. It has the same code (LS-15) as shown in the picture on your web site. I tried to submit this information on the HP web site but had received an error each time. So I called their phone number and after well over a one hour wait time I finally was able to speak with someone. I gave her my information and after she entered this into their system she said it wasn't part of the recall. She said that not all of the cords were to be recalled. I told her I had this code on my cord and also that the cord is very hot to the touch. She said she couldn't help and would transfer me to another department. Which she did but it turned out to be the parts department which also had a high number of calls before me. My cell phone was going dead so I couldn't connect to another live person to express my concern over this power cord.

SaferProducts.gov consumer incident report 20140827-C420B-1425401. Severity: Incident, No Injury. Product: HP LS-15 (HP laptop power cord Brick). Incident: (01/01/2010) The consumer stated that the rectangular piece on the cord that connects the two cords together get very hot as soon as it is plugged ito the electrical outlet. HP called it the "brick" The consumer has the LS-15 cord that is recalled in Rel #14-262 but is not sure if hers is included. The consumers also have had an additional problem which she called HP about. The consumers plugged the cord in to charge the laptop and fire shot out of the outlet! The consumers unplugged it immediately took the cover off & saw that the wires (electrical) & part of the outlet was burned! No longer useable! The consumer called HP 8/29 & made a report. They said not to try & fix the outlet & not to use the computer. He said someone would call within 24 hours. However, as of 9-2 no one has called. He forwarded it to the "concern" dept. The consumer has the case #. The consumers called the CPSC & he said the consumer could add this to report.