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Electronics

HTC VIVE VIVE Tracker (3.0) Dongle Cradle

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 1.6 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
1.6 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

19

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Computers (Equipment and Electronic Games) (557)

19 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20260217-E10BB-2147323477. Severity: Injury, No First Aid or Medical Attention Received. Product: HTC VIVE VIVE Tracker (3.0) Dongle Cradle (The product is the VIVE Tracker (3.0) Dongle Cradle (Model: 54H20704-00P). It is a compact, weighted, black plastic docking accessory included in the VIVE Tracker 3.0 ecosystem. Dimensions are approximately 1.5" (L) x .5" (H) x .5" (W). The device features a single USB-C female input port on the rear for power/data and a single USB-A female output port on the top designed to host a wireless receiver dongle. Safety & Identification Hazards: > The device is a "sterile unit" with no external serial numbers, SKU markings, or date codes etched or printed on the housing. This lack of traceability is a primary safety concern. The SKU provided (99HASS001-00) and UPC (821793052546) are for the parent retail kit, as the failed cradle itself has no individual identifiers. This prevents consumers from identifying specific defective batches or production runs prone to the thermal runaway reported here. Incident Summary: The unit suffered a catastrophic thermal failure at the USB-C input port, resulting in melting and the release of toxic fumes. The manufacture date (estimated March 2021 based on retail launch) cannot be verified due to the manufacturer's failure to include a physical date code or batch number on the power-conducting hardware. This lack of a Manufacturer Date Code is being reported as a secondary safety violation.). Incident: On February 13, 2026, a VIVE 3.0 Dongle Cradle experienced a catastrophic thermal runaway event while connected to a standard PC workstation. Under normal use, this device is designed to be powered constantly. The USB-C housing suffered confluent melting and internal pin charring. Notably, my motherboard remains undamaged and shows no signs of charring, providing clear evidence that the failure originated within the VIVE hardware. Upon detecting a strong burnin

UnverifiedEvidence ★★★★☆
View report details

Months until failure

19 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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