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Electronics

Microsoft 1383

1 source-linked failure report. Most reported: Overheating. Typical failure around 1.8 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue: Overheating
Typical first failure: 1.8 yr; Median of confirmed reports with timing
Median repair cost: —; Reported costs only · market varies
Highest reported repair: —; Not a quote · costs differ by country

What breaks?

Failure types

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Overheating1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

Failure reports

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Overheating

Computers (Equipment and Electronic Games) (557)

22 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20111117-A777E-2147473241. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Microsoft 1383 (Microsoft Wireless Mobile Mouse (nanotransmitter)). Incident: My index finger and thumb sustained a blistering burn when removing a mouse nanotransceiver from a laptop computer USB port. The incident started when the mouse appeared to stop working (screen cursor was suddenly unresponsive to mouse movements). While troubleshooting, initially, I checked and the battery in the mouse was good (blue light on underside of mouse was also illuminated). Then (my next troubleshooting step), when I went to pull the nanotransceiver out of the laptop to switch USB ports, I was burned. It appears the nanotransceiver may be defective causing an overheat condition if left in a laptop USB port when the mouse stops working. Mouse is a Microsoft Wireless Mobile Mouse 4000 model 1383, approximately 1 year old. P/N is X821325-001 PID is 02062-623-7824815-00949. FCC ID is C3K1383

UnverifiedEvidence ★★★★☆

View report details

Months until failure

22 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

84%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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