Fire / ignition
Battery Chargers/Adapters (883)
13 months
SaferProducts.gov consumer incident report 20240322-D79B3-2147340202. Severity: Incident, No Injury. Product: Microsoft A18-045N2A (OEM Chicony Laptop Power Charger Supplied with Microsoft Surface Laptop SE 11.6 laptops, model# KF8-00001). Incident: We had an incident at the [REDACTED] with a student laptop charger starting on fire during class. We were able to extinguish the fire by unplugging the charger from the wall. The charger fire filled the room with smoke, and no one was injured in this incident. I reached out to the [REDACTED] Fire Chief [REDACTED] & [REDACTED] Deputy Fire Marshal [REDACTED] about the incident and they recommended I report the incident here. The Chicony laptop charger model #A18-045N2A was originally supplied with our new student Microsoft Surface Laptop SE 11.6 laptops,Laptop model# KF8-00001.. We currently have about 700 of these computers in our school district and are concerned if this was a one off event/malfunction or if there may be other schools in the state or nation that may have experienced a similar issue.
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Fire / ignition
Battery Chargers/Adapters (883)
13 months
Months until failure
13 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)