Battery failure
Electric Razors or Shavers (1664)
3 months
SaferProducts.gov consumer incident report 20240906-CBF19-2147336687. Severity: Incident, No Injury. Product: Philips Norelco One Blade QP274 (Philips Norelco One Blade 360 Blade Face Trimmer with 5 length adjustable comb. UPC: 075020103277 Other number on packaging: 885272470540 Model: QP2724/70 Internal QC date: 28 Feb 2024). Incident: I charged my brand new Philips One Blade razor using the provided cord. When I went to take it off after it had finished charging, the light to charge it was not illuminated all of a sudden. I took the device off and it was extremely hot to the touch and the battery has caused the plastic around the bottom to expand and push the pieces apart due to an overload of the battery or a failure of international circuitry. The battery compartment was hissing with a low volume high pitched almost whistle like noise and emitting a slight foul odor. This could cause burns to someone, chemical exposure to Lithium Ion battery components. Outlets tested and are providing correct current and voltage specified by manufacturer narrowing issue down to product itself. The device had been charging for less than one hour.
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Battery failure
Electric Razors or Shavers (1664)
3 months
Months until failure
3 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)