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Electronics

Samsung S24U SM-S928U

1 source-linked failure report. Most reported: Overheating. Typical failure around 11 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Overheating
Typical first failure
11 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Overheating1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

11

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Overheating

Telephones or Telephone Accessories (550)

11 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20260131-2D464-2147324005. Severity: Injury, No First Aid or Medical Attention Received. Product: Samsung S24U SM-S928U (Phone, business S24 Ultra). Incident: Samsung is knowingly putting out defective product that is Dangerous, and has, in fact, exploded on a colleague of mine. Samsung phones are a safety hazard to consumers! I have purchased sixteen different phones since december 2023, because of defects dysfunction, it malfunctioned losing information, not saving information. All these are motherboard, related issues, software issues problems. When the phone heats up, there's more damages done to the phone, so they continue to mount. The dysfunction and safety. Hazards compound. Having that many phones and more in earlier years, I would say, that I'm an expert on some of the problems and dysfunction consistent with samsung phones, and the deceptions of Samsung and their programmed employees, and dangers their devices are posing. Deception would be bad enough. Putting out defective product, it horrible, but they're actually deceiving people in putting out EXPLODING, OVERHEATING AND UNSAFE PRODUCTS, KNOWINGLY, AS THESE ISSUES ARE AND HVE BEEN REPORTED OVER AND AGAIN. SAMSUNG KNOWINGLY SELLS products that have defective motherboards and are prone to heat up, AND EVEN BLOW UP! NOTE: heating further damages the motherboard, so it's impossible to regulate its own temperature. Temperatures reach burning levels where a consumer's hand cannot hold the device. Devices sometimes shut down and sometimes don't shut down because there's damage to the motherboard reading, what's going on and stopping it. A colleague of mine actually had a Samsung product, a recent model that blew up in their hand thankfully, there were outdoors and were abl

UnverifiedEvidence ★★★★☆
View report details

Months until failure

11 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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