Fire / ignition
Battery Chargers/Adapters (883)
10 months
SaferProducts.gov consumer incident report 20191221-5F997-2147375898. Severity: Incident, No Injury. Product: Samsung EP-TA50JWE (Samsung USB Travel Adapter Model: EP-TA50JWE 5.0V 1.55A). Incident: I have two Samsung USB 1.55 Amp chargers that are used to charge two separate Samsung cell phones. Both the chargers came with the Samsung phones. I have had them for approximately 1 to 2 years. Yesterday (12/20/19) I discovered that both chargers have yellowing discoloration and part of the exterior plastic coating of the charger has melted off. I am not sure exactly when the yellowing and melting started, probably in the last 30 days. They have both been only used in our house which was built in 2013. I Feel this could be a fire danger if they are left unchecked in power outlets. The description on the adapters says, Samsung Travel Adapter, Model: EP-TA50JWE. Serial number for the first travel adapter: DK5k615VS/A-E Serial number for the second adapter: DW2J901CS/A-E. I contacted Samsung today (12/21/19) at 1-800-726-7864, who said they would document it.
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Fire / ignition
Battery Chargers/Adapters (883)
10 months
Months until failure
10 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)