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Electronics

Samsung SM-R820NZKAXAR

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 7 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
7 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

7

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Personal Fitness/Activity Trackers (5038)

7 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200901-821F2-2147370117. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Samsung SM-R820NZKAXAR (Samsung Galaxy Watch Active 2. Aqua Black. 44mm. pictures won't load. But i have product and damage photos). Incident: This is an activity tracking watch with wifi capacity and a sleep tracker. I woke up Friday morning the 28th of August to find a red burn mark slightly smaller than a dime on my wrist. The heart rate tracker on the underside of the unit was noticeably warm. I took the watch off. (The pictures attached are from Tuesday September 1, of the healing wound and I put the watch on to show the position on my wrist.) Watch model: SM-R820NZKAXAR It is my firm belief that the sensor became so hot it burned my wrist. I now have the loss of use of the watch, concern for the potential for an injury to others--this is not related to buyers nor is there a recall. If the device caught fire while on the charger everyone in my home would be at risk; I am also concerned for the larger implications of damage from this overheating problem.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

7 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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