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Electronics

Sensi Touch ST75 Sensi Touch ST75

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 0 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
0 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
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Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

0

Failure reports

1

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Thermostats (For Heating or Cooling Systems) (340)

0 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20190211-17E0A-2147382782. Severity: Incident, No Injury. Product: Sensi Touch ST75 Sensi Touch ST75 (Sensi Touch Wi-Fi Thermostat Model ST75 wall mounted thermostat with remote control and monitoring phone App. Made by Emerson Electric.). Incident: Purchased a Sensi Touch Wi-Fi Thermostat Model ST75 by Emerson at Home Depot. The unit installed properly and initially worked as planned. I set it at 70 degrees heating with NO schedule. Within 2 hours the set point of the thermostat went from 70 to 74 degrees while unattended. I returned the temperature to 70 at the unit. I went to work and checked the unit on my phone app and my house displayed 85 degrees with a set point of 85 degrees. I returned the set point to 70 degrees on the App. Upon returning home the set point was 75 degrees. I called the manufacturer's support line and waited for 40 minutes on hold. When the representative finally spoke to me he seemed to know less about the unit than I did. He indicated that he would pass the report to engineering. The set point continued to creep up all night randomly. The following day I left the house for 6 hours and returned to a hours that was 94 degrees. Another call to the support only resulted in "I'll take a report of it". I noticed that this unit is NOT listed or tested bu UL or any other agency. I am a HVAC contractor and I feel that this company and product should NOT be on the market considering the lack of concern to a defect that could result in a fire. The product is registered with the manufacturer and they have not contacted me in over 5 days.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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