Stopped working / malfunction
Exercise Equipment (3277)
SaferProducts.gov consumer incident report 20241119-87498-2147335177. Severity: Injury, No First Aid or Medical Attention Received. Product: Bowflex M9 (Bowflex max trainer m9). Incident: The main axle connecting the two legs of the machine to the frame snapped in half. This was while I was using it with no indication of upcoming failure. When it snapped they came off the rail causing me to fall off into the wall/floor. I hurt my ankle pretty bad as a result. This was also on the side of the axle where bowflex replaced an arm not too long ago. I also called the manufacturer and when questioning the rep I was told it's not a common issue but its not uncommon either. They have had other reports of this same/similar problem
UnverifiedEvidence ★★★★☆View report detailsHide report details
Stopped working / malfunction
Exercise Equipment (3277)
Months until failure
Not stated
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
90%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)