Gaming Console

Sony DualSense

2 source-linked failure reports. Most reported: Stick drift; Sony refused repair after warranty expired despite portal saying free RMA. Typical failure around 10 mo. Median repair $20.

Reliability signal — · Insufficient data · data confidence Very Low

2 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

2 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue: Stick drift; Sony refused repair after warranty expired despite portal saying free RMA
Typical first failure: 10 mo; Median of confirmed reports with timing
Median repair cost: $20; Reported costs · Mostly Mixed markets
Highest reported repair: $20; Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

Stick drift; Sony refused repair after warranty expired despite portal saying free RMA1 · 50%
Stick drift after less than a year with minimal use1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs (mostly mixed markets)— not a quote or guarantee. Labor and parts prices vary by country.

Median months to failure

Failure reports

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Median repair cost

$20

Still recommend

% repaired

% mfr warranty

% extended warranty

—

% support helpful

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What breaks?

What breaks? · reports

Stick drift; Sony refused repair after warranty expired despite portal saying free RMA

Analog stick

$20

Forum / discussionIndexed Oct 8, 2026Cost market · MixedSource-linkedVerify source — Reddit post

Reddit r/PS5: "PSA: If You’re Out of Warranty and Have Stick Drift, Call First. If You’re In Warranty, Don’t Wait". Had stick drift for months on DualSense while in warranty but delayed RMA. By the time it was unusable, warranty expired. Online portal said free repair/replace; paid $20 shipping; unit returned untouched as out of warranty and support refused to help.

UnverifiedEvidence ★★★☆☆Not under mfr warranty

View report details

Months until failure

Not stated

Repair cost

$20

Repaired

Manufacturer warranty

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

Stick drift after less than a year with minimal use

Analog stick

10 months

Forum / discussionIndexed Oct 8, 2026Source-linkedVerify source — Reddit post

Reddit r/Dualsense: "Stick drift after less than a year, and pretty minimal use. Any fix?". Owner reports DualSense stick drift after less than a year with pretty minimal use. Thread includes multiple owners describing drift within months of purchase.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

10 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

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