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Basco Infinity BAS4500-568 cl

1 source-linked failure report. Most reported: Explosion / rupture. Typical failure around 14.2 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Explosion / rupture
Typical first failure
14.2 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Explosion / rupture1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

170

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Explosion / rupture

Glass Bathtub or Shower Enclosures (609)

170 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20190609-650C2-2147380508. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Basco Infinity BAS4500-568 cl (Basco Infinity glass sliding shower door). Incident: 14 years ago we purchased Basco Infinity glass sliding shower doors from FW Webb. Two days ago, while my husband and I were standing by the shower (my husband was facing the shower) one of the glass doors suddenly EXPLODED violently, with such velocity that it sent pieces/shards of glass into the adjoining bedroom. My husband ended up ankle deep in sharp pieces and tiny shards of glass, and the velocity of the explosion left tiny shards of glass embedded in our skin. We were very fortunate and it resulted in only small cuts, but it could have been much worse. These doors are sold as safety glass, and should never explode like this, or even shatter the way it did. I looked online and it appears that this is an issue that has happened to many families and has been a known issue in the industry. It took us hours to clean up all the glass, and days later we are still finding pieces of glass in unexpected places (due to the force of the explosion). We were fortunate not to be severely hurt and want some sort of action/investigation taken so this does not happen to others. We are now faced with having to remove the remaining door, while worrying about the potential of another explosion. We are also faced with the large cost of replacement, and the concern about replacement with another glass enclosure. Any help you can offer is appreciated [REDACTED]

UnverifiedEvidence ★★★★☆
View report details

Months until failure

170 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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