GE GE50S10BMM01

SaferProducts.gov consumer incident report 20221205-2D106-4005615. Severity: Incident, No Injury. Product: GE GE50S10BMM01 (electric water heater). Incident: (11/13/2022) The consumer has a safety concern about a potential fire hazard. The consumer stated that there was a low voltage error code displayed on the product. The consumer contacted the firm and was advised to remove the cover on the top of the product and take a picture. When the consumer removed the cover, he saw that the electrical wires had melted. The firm told him that it was an installation error. The consumer stated that the product was installed in January, 2021 and he never saw an error code before. The consumer did the repair on the wires. The same thing happened again two days later. Here is my �Description of Risk of Harm�: There was a Risk of Harm by a fire at/on the poorly designed/defectively manufactured water heater (that could easily have spread and caused a structure fire in the residential home) when the wire nuts got hot enough to melt in 2 different incidents. There was a Risk of Harm of electrocution to anyone touching the metal water heater when the poorly designed/defectively manufactured water heater when the wire nuts got hot enough to melt in 2 different incidents � thus exposing live 220v/high amperage wires to touch metal surfaces that are accessible to homeowners or service personnel.