Fire / ignition
Slow Cookers (268)
10 months
SaferProducts.gov consumer incident report 20201126-1C4B3-2147367872. Severity: Incident, No Injury. Product: Hamilton Beach - Type SC77 120v - 60Hz 450w 33195 (Hamilton Beach Slow Cooker (Black), Oval shape (long axis = 14"; small axis = 11.5"). It was a present.). Incident: Our relatively new & hardly used Hamilton Beach slow cooker (Model #33195; Series: H3391DJ) had a short at the entry point through the bottom, which produced a BIG spark near my daughter's face & long hair, as she leaned over the slow cooker. A small fire followed that melted the outside wire's insulation at various points along the chord, all the way to the electric outlet. It also burned a spot on the electric outlet & on our wooden table top, but no one got hurt. We had the setting in low to keep our Thanksgiving ham warm. I opened the slow cooker's shell & discovered that the wire connections were only covered by a small tube that easily slides in either direction. I just sent a complaint to Hamilton Beach, but am concerned that the inside insulating tubes on this model are not secured & slide so easily off, exposing the electric connections. We also still need to have the house wiring & outlet inspected to see if the house wiring suffered any additional damage.
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Fire / ignition
Slow Cookers (268)
10 months
Months until failure
10 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
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AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)