Fire / ignition
Other Cookware (465)
17 months
SaferProducts.gov consumer incident report 20221108-8D5D1-3970032. Severity: Incident, No Injury. Product: Insignia NS-AF53DSSO (Insignia 5qt. Digital Control Fryer Model: NS-AF53DSSO). Incident: I contacted Insignia Products this afternoon regarding how to use Insignia 5qt. Digital Control Fryer, Model # NS�AF53DSSO, at l-877-467-4289 regarding how to use this product. I was told this model was not to be used due to a product recall regarding possible fire hazard. I was directed to contact www.insigniaaitfryerrecall.expertinquiry.com for help. When I contacted this site I was directed to ads foe [REDACTED] products. I called another number and received no response. I believe Best Buy is creating consumer fraud despite their agreement with the Federal CPSC to reimburse consumer who purchased their defective products. I seek your help to have Best Buy to reimburse me for this dangerous product. I purchased this product 6/17/21 and used a [REDACTED] debit card for a total of $65.31 .
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Fire / ignition
Other Cookware (465)
17 months
Months until failure
17 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)