Fire / ignition
Water Softeners or Conditioners (Appliances) (125)
12 months
SaferProducts.gov consumer incident report 20230616-3EA05-2147346976. Severity: Incident, No Injury. Product: MINI Classic CT Water Distiller MINI CLASSIC CT (Pure Water MINI Classic CT Water Distiller that uses 7 amps when operating and operates on 120V, 60 cycles). Incident: Initially the product was shipped with missing parts and I received 3 missing parts after the 30 day warranty. I Went to setup Mini Classic CT Water Distiller from Pure & Secure, LLC, and filled Boiling Chamber with water and went to put it inside machine and into plug-in when all the water began leaking out of the machine from holes in the Boiling Chamber. I found 2 screws laying inside machine and those were part of the plug-in. Luckily I did not plug-in the Power cord or I would have been electrocuted. Also a fire was a safety concern along with being electrocuted from the water distiller machine. I reported it to the company and they said that the product was no longer under warranty. The product was sent back to company. The company will not refund my money. I reported the company to the [REDACTED]
UnverifiedEvidence ★★★★☆View report detailsHide report details
Fire / ignition
Water Softeners or Conditioners (Appliances) (125)
12 months
Months until failure
12 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)