Fire / ignition
Portable Electric Heaters (348)
11 months
SaferProducts.gov consumer incident report 20260103-08A13-2147324922. Severity: Incident, No Injury. Product: MORENTO AT-SH140-WF (The product description on Amazon is MORENTO Space Heaters for Indoor Use, Smart Space Heater, Wi-Fi & Voice Control, Portable Heater with Thermostat, 1500W Electric Heater, 12H Timer, Quiet Space Heater for Office Bedroom Home (Black)). Incident: My Smart Space Heater SH40-WF almost caught on fire. A loud pop was heard, followed by smoke and a burning smell. Upon inspecting the heater after normal household use, I discovered internal wiring and a crimped electrical connector that showed visible burn damage and overheating. The insulation and fabric sleeving around the wire were scorched, and the metal connector appeared heat-damaged and partially deformed. The damage was located inside the unit and was not caused by external factors, misuse, or modification. This condition presents a potential fire hazard if the heater were to continue operating. The manufacturer offered a refund but did not address the underlying safety concern or explain whether the issue has been investigated or reported elsewhere. I purchased this device from Amazon 11 months ago. I purchased two of them and discontinued the use of the other device for safety concerns.
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Fire / ignition
Portable Electric Heaters (348)
11 months
Months until failure
11 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)