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Shark Handheld Vacuum battery #XB780N model SV780_N

1 source-linked failure report. Most reported: Battery failure. Typical failure around 11 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Battery failure
Typical first failure
11 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Battery failure1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

11

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Battery failure

Batteries (884)

11 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20150615-27DB7-1490789. Severity: Injury, No First Aid or Medical Attention Received. Product: Shark Handheld Vacuum battery #XB780N model SV780_N (battery inside of a cordless vacuum cleaner Manufacturer website url: www.sharkclean.com Manufacturer phone number: 800-798-7398 Date manufactured: 09 14). Incident: (06/9/2015)The consumer was using the vacuum to pick up pet hair. After about three minutes, the vacuum died. The consumer put the unit on the charging cradle. The consumer was waiting for the green light to go out to indicate that the charge is complete. The green light did not go out that day. The next day he noticed that the unit was still charging. The consumer attempted to pick the unit up and noticed that the plastic was extremely hot. He opened the battery compartment. When he grabbed the battery to take it out, it burned his fingers. The consumer took an infrared thermometer to measure the temperature. It registered 210 degrees. The consumer burned his thumb ,index and middle fingers on his left hand. No medical attention was required. (06/11/2015) The consumer contacted the manufacturer. The manufacturer offered the consumer a new battery.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

11 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

84%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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