Explosion / rupture
Tableware & Accessories (excluding drinking glass,cups,mugs) (474)
48 months
SaferProducts.gov consumer incident report 20191110-69953-2147376660. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Teavana Tristan (Teavana Tristian tea-infusing pitcher.). Incident: I bought this glass pitcher from a Teavana store thinking I would drink more tea at home but have t used it. I bought it several years ago. In 2015 I believe when I was traveling more. I used it yesterday for the third time and the thing just kind of shattered on me. It didn�t explode per se but nothing hit it or caused it to crack or shatter, just the heat. I had put hot water in the thing but it wasn�t boiling or anything. When I went to pour it it literally just cracked then shattered around the handle. It burned my left hand (which was holding the cup I was pouring tea into) up to my wrist. It was that bad. Like I didn�t go to emergency department or anything, just obviously painful. Teavana Seemed like a legit company and it was t cheap. My bill for this, some loose tea, and a cup to go was almost $100. The product is defective and dangerous! Please consider a recall. I believe the model is Teavana Tristin?
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Explosion / rupture
Tableware & Accessories (excluding drinking glass,cups,mugs) (474)
48 months
Months until failure
48 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)