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HVAC

Bromic Heating Bromic Platinum 500 Series 39,800 BTU Gas Heater

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 6.1 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
6.1 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

73

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Gas or Lp Heaters, Other or Not Specified (392)

73 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20260808-50110-2147312730. Severity: Incident, No Injury. Product: Bromic Heating Bromic Platinum 500 Series 39,800 BTU Gas Heater (The product is a Bromic Platinum 500 Series 39,800 BTU Mounted Outdoor Gas Heater.). Incident: I have 2 Bromic Platinum 500 Series, 39,800 BTU Mounted Outdoor Gas Heaters on my screened porch. Earlier this summer, one of the heaters caught on fire. The Fire Department came to our house. Fortunately, we were able to put the fire out with minimal damage because we were in the room when the fire started and we were able to act very quickly to stop the fire. If we had not been in the room, my entire house could have gone up in flames because there was a hole in the RUBBER gas tube inside the heating unit which had a hole burned in it - and the open gas line was feeding a fire shooting flames out of the back of the unit. If not caught immediately, the fire could have been even worse because the product uses an electrical switch to start - and the electric line was very close to the open fire (which could have also ignited an electrical fire). Fortunately, we were in the room and quickly put our the fire, so there we no injuries. A few weeks after the fire, we had the original gas professional installer take a look at both the product that started the fire as well as the other Bromic gas heater in the room. The installer said that the second heater was also damaged and would have soon also caught on fire. Clearly the heater is defective and if not remediated could burn down someone's home.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

73 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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