Fire / ignition
Gas or Lp Heaters, Other or Not Specified (392)
1 months
SaferProducts.gov consumer incident report 20210317-B9A20-2147365309. Severity: Injury, No First Aid or Medical Attention Received. Product: WASAKKY "Pyramid Outdoor Patio Heater - 45000 BTU Stainless Steel (WASAKKY "Pyramid Outdoor Patio Heater - 45000 BTU Stainless Steel Propane Heater with Cover, Glass Tube Product names noted above. Stainless steel color with 1/3 lower base consisting of solid metal pieces (4) formed around "pyramid" style structure of unit, with one side consisting of a "door" allowing access to control knob and propane tank. The top 2/3's of unit consists of grated metal with a centrical glass tube that extends from the base burner to the top of the unit. The brand name and the like were shown on Amazon website but little information on shipping container or packaging materials and no identifying information on the instruction manual.). Incident: Using a recently purchased outdoor patio heater, in a pyramid design. Using it for the fourth time at night, was trying to confirm if it was producing any discernable heat (it wasn't). Pretty visual with the burner at the base, a steel pyramid tower on four sides with visible glass tube from the burner to the top of the unit where the heat is presumably intended to release. Video taping flame simply because it looked cool. Over course of taping flame observed greater intensity burning, which I first assumed meant the unit was finally working correctly and would produce proper heat. Then I noticed that it appeared the flame was no longer coming from the burner but from an area around the perimeter of the burner, within the housing of the unit. Intensity increased. I went to shut off the gas from the plastic valve that is part of the unit. The fire continued. At this point I saw that the fire was coming from the end of the regulator hose that had been attached to the unit. The rubber hose was burning slowly . I estimated I had sufficient time to reach in and turn-off the propane canister - which I did.
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Fire / ignition
Gas or Lp Heaters, Other or Not Specified (392)
1 months
Months until failure
1 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)