Bosch SHE68T55UC

SaferProducts.gov consumer incident report 20171026-6D87D-2147396431. Severity: Incident, No Injury. Matched catalog product: Bosch SHE68T55UC. Source model text: SHE68T55UC/03. Incident: Our dishwasher power cord overheated and melted the connector last year. The model is on the recall list but not the serial number range. The model is SHE68T55UC/03. The serial number is FD941200442. It is a Bosch dishwasher. It was installed 2/8/2015.

SaferProducts.gov consumer incident report 20250410-3D4F1-2147332002. Severity: Incident, No Injury. Matched catalog product: Bosch SHE68T55UC. Source model text: SHE68T55UC/07. Incident: I own a Bosch dishwasher. The power cord junction box that is provided by many of the Bosch dishwashers started to emit a burning smell. This junction box is included with the dishwasher and was installed by Lowe's. An electrician removed the cover and the neutral was severely burnt and he told me that i was lucky there was not a house fiire. A simple search will many examples of burnt boxes exactly like mine. I did find recalls issued on the Bosch website specifically for the powercord, however, when I called Bosch the only thing they could offer is to send a technician. Interestingly, many reported that this happens about 2 to three years into the life of the product so by then it is out of warranty. The estimate to replace is $1100.00. I was very surprised at the lack of concern. You can purchase this junction box from Home Depot. While it has 4.4 stars, there are 22 individual images of burnt boxes in the reviews some from Jan of this year 2025.

SaferProducts.gov consumer incident report 20160827-8DEE8-2147414698. Severity: Incident, No Injury. Product: Bosch SHE68T55UC (Bosch undercounter dishwasher). Incident: My wife and I own a Bosch Dishwasher model SHE68T55UC serial number FD941200047 which we purchased on June 27, 2015. Two weeks ago it started working erratically and then stopped working altogether. So my wife called Bosch customer service and made an appointment for a service call. When the service technician arrived, she ran her checks and in the process determined that power was not getting to the machine. This particular dishwasher uses an unconventional line connection. Instead of a 115 ac three prong plug or a UL approved standard junction box with hard-wired wire nut connectors, Bosh provides a plastic junction box with a proprietary pigtail to the dishwasher and a terminal board with screw terminals to connect the ac supply line. When the technician opened the junction box, it was readily apparent that the terminal board between the pigtail and the ac line had failed. She could not immediately replace it because she did not have one in stock. She commented that �This junction box had been the subject of a recall by Bosch,� and that �We carry them on the truck because we replace a lot of them.� She also told us how to contact Bosch to make a claim for a replacement unit but that she wasn't sure the recall applied to our model machine. When my wife called Bosch as instructed to by the technician, she was told that the recall did not apply to the model machine we own, that the machine is out of warranty and that the failure is due to a faulty installation not a defect in the design of the junction box. When my wife tried to speak with a manager, the customer service re