Bosch SHX89PW75N

SaferProducts.gov consumer incident report 20250604-8623A-2147330844. Severity: Injury, No First Aid or Medical Attention Received. Product: Bosch SHX89PW75N (Product Details: Product Name: Bosch Benchmark Series 24" Top Control Tall Tub Dishwasher Model Number: SHX89PW75N Brand: Bosch (BSH Home Appliances) Color: Stainless Steel Control Type: Top Control Handle Type: Pocket Handle Noise Level: 38 dBA (ultra-quiet) Tub Material: Stainless Steel Size: 24 inches wide (standard size for built-in dishwashers) Product Dimensions: Height: 34 1/16 in. Width: 23 9/16 in. Depth: 23 3/4 in. Purpose: This is a high-end, built-in residential dishwasher designed for daily kitchen use. It is advertised for its ultra-quiet operation, high efficiency, and premium cleaning performance. It was purchased with the intent of reliable, long-term household use.). Incident: I purchased a Bosch Benchmark Series 24" Dishwasher (Model #SHX89PW75N) from Home Depot #6678 in Livermore, CA in December 2024, with delivery delayed multiple times and completed in April 2024. Timeline of Issues: Shortly after installation, the unit failed due to a motherboard issue, which was replaced under warranty. Immediately after that, the dishwasher began tripping GFCI outlets and emitting visible internal sparks/fire when connected to a standard outlet. A licensed electrician confirmed the homes wiring was correct and GFCI-protected at the panel. Certified Technician Diagnosis: A BSH-certified technician from [REDACTED] visited my home and diagnosed the dishwasher as having internal short circuits and being unsafe and beyond repair. I was told the technician submitted a report to BSH, and I followed up repeatedly with their support team. Contradictory Information: When I later called BSH support, I was told the report states the unit is reparable, directly contradicting what I was told during the technicians visit. I have requested a copy of the technician's report but have not received one. Efforts to Resolve