Fire / ignition
Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
51 months
SaferProducts.gov consumer incident report 20260310-F0274-2147322794. Severity: Incident, No Injury. Product: Breville The Oracle Touch (My Products THE ORACLE TOUCH - BRUSHED STAINLESS STEEL SKU BUSBES990BSS1BUS1 Serial Number A1BUAESA212902818). Incident: Breville Oracle Touch espresso machine (purchased new Dec 2021, $2699.95) failed catastrophically on first use post-2024 Breville service. Powered on immediately stuck in heating/flushing cycle. Exterior became extremely hot to touch (scalding). Very hot/boiling water expelled from rear vents. Audible boiling sounds, possible electrical flickering. Unplugged immediately - clear fire/burn hazard. Overheating/boiler failure also occurred years prior (pre-2024 service when boiler parts replaced among other parts). Two total Breville repairs failed to resolve chronic defect. Machine sat unused post-service until March 7, 2026 incident. No injury but imminent risk of fire/serious burns. Breville refuses replacement (offers 35% discount), cites expired warranty despite safety hazard.
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Fire / ignition
Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
51 months
Months until failure
51 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)