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Kitchen Appliance

Duralex Picardie 12.5 oz

2 source-linked failure reports. Most reported: Explosion / rupture. Typical failure around 1.2 yr.

Reliability signal — · Insufficient data · data confidence Very Low

2 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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2 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Explosion / rupture
Typical first failure
1.2 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Explosion / rupture1 · 50%
  • Electrical shock / short1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

14

Failure reports

2

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Explosion / rupture

Drinking Glasses, cups, and mugs (478)

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20140219-D9F9B-2147447156. Matched catalog product: Duralex Picardie 12.5 oz. Source model text: Picardie. Incident: Duralex Picardie 16 7/8 oz drinking glass exploded inside dishwasher while I was trying to unload. Didn't think anything of it at the time. Just thought somehow the heat of the dishwasher did something that led to the explosion.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical shock / short

Drinking Glasses, cups, and mugs (478)

14 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20210218-B768F-2147365815. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Duralex Picardie 12.5 oz (The product is Duralex glassware made in France. This is the Picardie 12.5 oz clear tumbler glass. Model Picardie 12.5 oz UPC 844819010511). Incident: Background I have used Duralex glassware for years. In 2019-2020 when I moved into a new house, I added some larger sized glasses. I purchased 12.5 oz and 17oz tumblers from Crate & Barrel. I am a single, so the glasses do not get much use and they are all less than 2 years old, some just a year old. Incident 17-Feb-2021, while unloading the dishwasher at around 1pm, one of the 12.5 oz tumblers exploded as I touched it to remove it from the dishwasher. The dishwasher is a top-load drawer-type dishwasher. The force was enough to blow glass up (20 inches) from the dishwasher and send it onto the counter and floor 4-5 feet on either side of the dishwasher. There were 3 types of broken glass: squarish pieces 1-2cm in diameter, small shards, and a fine glass dust. Fortunately, I got none of the larger pieces in my eyes, but I did get some of the glass dust in my eyes. I called my ophthalmologist. The office advised me to flush my eyes and apply artificial tears today and to call them back the next day if the irritation persists. The irrigation is persistent and my right eye and I will go in for a checkup. It feels like I have some sand in my right eye. I did a [REDACTED] search on "duralex exploding" and there is an [REDACTED] discussion of the topic as well as others sharing their experiences. I was shocked. I had no idea. I would not purchase a product that had the potential to explode upon touch. The product is said to be dishwasher safe, so there was no reason for it to explode as I unloaded the dishwasher. I called Duralex. They said they could send me some information on e

UnverifiedEvidence ★★★★☆
View report details

Months until failure

14 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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