Fire / ignition
Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
2 months
SaferProducts.gov consumer incident report 20240206-D928D-2147341219. Severity: Incident, No Injury. Product: Emerel Lagasse FAFO-001 Model 360 (Emerel Lagasse Model FAFO-001 air fryer /oven model 360). Incident: I purchased an Emerel Lagasse air fryer/Oven from Amazon and it immediately broke. Amazon said I had to go thru the manufactuer warranty to have it replaced. While researching the model number I found that it is in a class action law suit for dangerous fire hazzard. They refuse to refund my money and I do not want to accept a replacement if it is a fire hazzard as reported. This is also the 2nd oven I have purchased from Amazon, made in China that was delivered with a power cord that does not meet NEC code and my licenced electriction refused to install it so it cost me a lot more to have the legal cable built. I was fully refunded for the illegal cord by Amazon. But now this oven is also unsafe and neither Amazon or the manufaturer will do anything baout it and they are still selling these products to American customers knowing they are unsafe. Product customer service is Empower Customer Service referance number [REDACTED]
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Fire / ignition
Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
2 months
Months until failure
2 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)