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Kitchen Appliance

Emerson Sensi UP500W

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 3.1 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
3.1 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

37

Failure reports

1

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Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Thermostats (For Heating or Cooling Systems) (340)

37 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20190112-9955D-2147383296. Severity: Incident, No Injury. Product: Emerson Sensi UP500W (I have an Emerson Sensi Wifi thermostat purchased in 2015. I received the following email: from: Sensi Support sensirecall@realtimeresults.net via [REDACTED] Thu, Dec 20, 2018, 10:24 AM IMPORTANT SAFETY NOTICE White-Rodgers Announces Voluntary Corrective Action on Emerson-Branded Sensi WiFi Thermostats December 12, 2018 Our records indicate you have an Emerson-branded Sensi Wi-Fi thermostat. In cooperation with the U.S. Consumer Product Safety Commission, White-Rodgers is implementing a corrective action plan that affects a limited number of those thermostats. The affected thermostats are vulnerable to damage during service or replacement of your heating or cooling system. Accidental contact between the thermostat wires and line voltage by a service person can damage the thermostat and create a potential fire hazard, which can occur several days later. Identifying an affected Thermostat Potentially affected thermostats have �Emerson� printed on the front. Thermostats with �Sensi� printed on the front are not affected. This corrective action involves model 1F86U-42WF and UP500W thermostats that have date codes from 1416 to 1536 AND are powered by a wire connected to the C terminal on the thermostat base plate. Here�s a step-by-step guide to determine if your thermostat is affected. Step 1: Remove your thermostat from the wall by pulling the thermostat straight toward you; the back plate will remain attached to the wall. Step 2: Check the product label located in the upper left of the backside of the thermostat for the model number and date code. Model numbers 1F86U-42WF and UP500W with date codes from 1416 to 1536 might be impacted. o If the product label indicates a different model number or date code outside of this range, no further action is required. o If the product label indicates either of these model numbers AND a date code with

UnverifiedEvidence ★★★★☆
View report details

Months until failure

37 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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