Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
57 months
SaferProducts.gov consumer incident report 20230704-C4666-2147346633. Severity: Incident, No Injury. Product: Frigidaire Gallery FGES3065PFM (30" electric stainless-steel slide-in Frigidaire Gallery range). Incident: Several months ago, the right front knob of my range began "chirping" on and off if I bumped up against it while cleaning the cooktop. Then a few times I heard it "chirp" in the middle of the night all on its own. On two occasions, the burner connected to this knob turned on by itself while I was in the kitchen but nowhere near the range. Last month, I hired a certified Frigidaire/Electrolux repair service to diagnose the issue. After removing the front panel, the technician found no visible damage of the control circuitry to the knob/burner. However, when I asked for it to be replaced, the technician discovered that the part was no longer available. So now, I have a range that really concerns me and no way of repairing it. When we went out of town recently, we unplugged the range thinking it could pose a fire hazard in our home. If the parts to repair it are no longer available after only four years, the manufacturer should recall it and replace it. Period.
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Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
57 months
Months until failure
57 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)