Fire / ignition
Dishwashers (214)
28 months
SaferProducts.gov consumer incident report 20240406-A0B85-2147339921. Severity: Incident, No Injury. Product: Frigidaire FFID2426TB (Frigidaire 24 in. Built-In Top Control Tall Tub Dishwasher in Black, ENERGY STAR, 54 dBA Model # FFID2426TB). Incident: We purchased a Frigidaire Dishwasher Dec 19, 2021. We had issues for the past 3 years with the heating element melting the bottom spray arm, and also the control panel got hot enough to melt the plastic button area on the top of the door. Yesterday (April 5, 2024) water started pouring out from under the front of the dishwasher and going up under our wood flooring that is in front of dishwasher. We called a repairman who visited this morning (April 6, 2024) he removed kickplate and found that the heating element had burned a hole in the plastic tub of the dishwasher. This dishwasher is a FIRE HAZARD! I looked online to search for recalls for this particular dishwasher and found thousands of people have made the manufacturer aware of fire hazards with this brand of dishwasher, several different models are having fires, electrical issues, & heating element over heating issues. It NEEDS to be removed from production! It does not need to be sold to people as it puts their families at risk! HomeDepot will not replace the dishwasher, or our flooring, because our protection plan has expired. I tried to contact HD & Frigidaire but HD said our protection plan is expired. Because our email to confirm order has wrong date year on it. Frigidaire is closed until Monday. I will be contacting Frigidaire Monday April 8, 2024 to discuss this issue with them.
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Fire / ignition
Dishwashers (214)
28 months
Months until failure
28 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
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AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)