Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
62 months
SaferProducts.gov consumer incident report 20180321-89DA5-2147389118. Severity: Incident, No Injury. Product: Frigidaire FGEF3055MFE (Frigidaire Gallery Electric Range, model FGEF3055MFE, serial # VF23971385). Incident: I purchased a Frigidaire Gallery electric range (model FGEF3055MFE, serial # VF23971385) in 2013. On 3-18-2018 the computer board in back of the range caught on fire. I had the oven set at 375 degrees. An alarm went off with an error code F10. I was not able to shut the range off. Smoke was coming out the back of the range. Had to shut the circuit breaker off. My husband checked the oven temperature with a heat gun and it registered 640 degrees. I called Frigidaire and explained how their product could of burned my house down. I asked to speak to a supervisor and she would only offer a 30 percent discount on the parts because my model has not been recalled. I am not happy with Frigidaire. I feel a company should stand behind a product that changes on fire.
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Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
62 months
Months until failure
62 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)