Fire / ignition
Microwave Ovens (264)
23 months
SaferProducts.gov consumer incident report 20190723-C616F-2147379729. Severity: Incident, No Injury. Product: Frigidiare FFMV164LSA (Microwave Over the Range Serial No: KG71329877 Model No: FFMV164LSA). Incident: Frigidaire Microwave Over the range (Product Model no FFMV164LSA, Serial No. KG71329877) was installed in my new purchased home (Builder: Lennar Homes). This product has same issue being reported in its website (https://www.frigidaire.com/Owner-Center/Product-Support--Manuals/?productCode=FFMV164LS ) over the year and yet they are trying to sell their warranty, product parts or technician services and not stepping up to recall this product or fix the root cause. I tried to talk to several costumer representative and explain them that this product is a safety hazard but they do not want to acknowledge it. I almost get caught with fire at breaker box with dedicated circuit to this appliance. I believe they are just getting to walk away saying that warranty has expired. I do not believe that this product is compliant to DHHS 21CFR SubChapter J (As stated in the product PN 16070000A22700-33066904)
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Fire / ignition
Microwave Ovens (264)
23 months
Months until failure
23 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)