Explosion / rupture
Dishwashers (214)
14 months
SaferProducts.gov consumer incident report 20250523-A4614-2147331116. Severity: Incident, No Injury. Product: ge appliance GDP670SYV0FS (PURCHASED: 3/9/2024 Brand:GE Model:GDP670SYV0FS Serial #: DZ742796B Product: Dishwasher $178.53 Part# WD28X30220 UPPER RACK ASSEMBLY). Incident: I PURCHASED A GE DISHWASHER ON 3/9/2025 and the upper rack (there are 3 racks total) has a grey coating on the rack itself and it is peeling off and expanding in size on the rack and leeching what looks like rust. I am concerned that this happened within the 1 yr warranty period but was not noticed until 5/16/2025. GE said it was "cosmetic" however I disagree and am worried about what chemical we were exposed to and what the root cause is and is that rusty colored stuff contaminating the water supply and us? I submitted complaint to GE Customer Care/ Consumer Relations and was given Case# [REDACTED]. Ge dishwasher Model:GDP670SYV0FS Serial #: DZ742796B / Original Part# WD28X30220 UPPER RACK ASSEMBLY . They offered a 50% discount to replace it and I dont think they are understanding the part is defective and that the coating is exploding and leeching whatever that coating is all into the dishwasher and water supply. I sent pic on 5/16/25 and again today 5/23/2025. I spoke to [REDACTED] today and raised my concerns again and she is sending me a new rack that has a new part #WD28X35782 which I am hoping is not the same coating. They need to be investigated bc if they changed the part # I definitely am not the only one complaining.
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Explosion / rupture
Dishwashers (214)
14 months
Months until failure
14 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)