Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
19 months
SaferProducts.gov consumer incident report 20260624-7D9FD-2147315370. Severity: No Incident, No Injury. Product: GE JBS360RTSS (GE 30-in 4 burners 5.0-cu ft Freestanding Electric Range ( Stainless Steel ) Item #5149739 | Model #JBS360RTSS). Incident: I purchased a GE FreeStanding Range December of 2024. In November of 2025, the control panel melted and almost caught fire. It was smoking and I had to get it serviced. When the technician came on site he said it was very dangerous and showed me where it melted. He said it could have caught my home on fire and that if this ever happened again, I should completely unplug the device to ensure no more melting occurs. He replaced the control panel in December 2025, after waiting for the new control panel to come in. Today, June 24th 2025 the control panel again began melting (visible by the same smoke and smell) and I immediately unplugged it. I am now out of warranty and will be contacting GE but this is a VERY dangerous device that could burn down someone's home! It is occurring when the oven is on and there is nothing on the stove. Someone could easily walk away and not notice this.
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Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
19 months
Months until failure
19 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)