Explosion / rupture
Gas Ranges or Ovens (279)
26 months
SaferProducts.gov consumer incident report 20181117-2757D-2147384296. Severity: Incident, No Injury. Product: GE JGS750SEFSS (GE Range model JGS750SEFSS - Gas range/ Cooktop/Oven). Incident: The glass shattered when using the self cleaning feature of my GE range model JGS750SEFSS for the first time. I followed the instructions in the manual, and started the self clean cycle for 3 hours. About 45 minuets later I heard a pop in the oven and notices that glass had shattered in the oven. I stopped the self cleaning immediately. I am so thankful that I was standing by the oven when it happened, otherwise I fear that my house would have burned down. I did a little research and found that this issue has been reported all over the country back to at least 2015. This has the potential to be a big product liability case and could cause death and injury. I would hope that someone can put a stop to GE selling these dangerous products. An alternative would be to have them create a repair program to eliminate the danger of exploding glass. Nobody wants and exploding oven! Also, this happened a few days before Thanksgiving and I will not be able to use my oven at all. Purchased: September 2016. Oven door shattered on November 2018 the first time we used the self-cleaning feature.
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Explosion / rupture
Gas Ranges or Ovens (279)
26 months
Months until failure
26 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)