GE JVM6175SF1SS

SaferProducts.gov consumer incident report 20170118-D9E94-2147407929. Severity: Incident, No Injury. Matched catalog product: GE JVM6175SF1SS. Source model text: JVM6175SF1SS over the range microwave. Incident: I wanted to make you aware of the fire hazard danger that exists with this OTR microwave. This was a brand new unit in our new built home 2 1/2 years ago. Recently my wife called me while I was away from the house because it was making strange noises. No one was using the unit, there was no time on the display, the inside light was off, she could smell something burning and the inside of the oven was extremely hot. she could not even touch the inside walls or the turntable. I had her unplug the unit and investigated later upon returning home. I put a small pat of butter on a paper plate inside the oven, closed the door and plugged it into the power outlet. The unit appeared to be off, but I could hear the magnetron running and the butter was melted. While the door was open, the magnetron was still engaged and running. I opened and closed the door several times in rapid succession, and the control panel went dark (off). The unit is now unplugged permanently, but this is a MAJOR FIRE HAZARD. Had my wife and kids been sleeping when this happened, my family could have suffered major injuries or have been killed.

SaferProducts.gov consumer incident report 20200805-E9844-2147370666. Severity: Incident, No Injury. Product: GE JVM6175SF1SS (GE over the cooktop, built in microwave with fan Model 2F224616B). Incident: A couple months ago my microwave starting turning on as soon as I would open the door, put something into it and close it. I didn't push any buttons to start it or actually have to put anything in it, I just had to open and close the door. Then I noticed when I would use one of the sensor buttons, like Reheat or Potato, it would beep as if it were done, but keep running. It was over cooking food to the point I would have to throw it out. I believe it was arcing sometimes as well. The turning on automatically was intermittent and I thought it had actually resolved itself, until last week. I put a potato in the microwave, pushed the Potato button and went into the living room. All of a sudden I heard the microwave making weird noises and when I went into the kitchen the potato was totally on fire inside the microwave. I haven't used the microwave since, but it smells like smoke especially when I open it.