Fire / ignition
Gas Ranges or Ovens (279)
12 months
SaferProducts.gov consumer incident report 20220525-7BE7E-2147356003. Severity: Injury, First Aid Received by Non-Medical Professional. Product: General Electric Model # JGBS10DEMBB (GE 30 in. 4.8 cu. ft. Gas Oven in Black Model # JGBS10DEMBB Store SKU # 1003563695). Incident: I purchased a General Electric gas range model #JGBS10DEM3BB on 3/27/2021, which was delivered on 8/42/2021. The first time I used the broiler in November it caught the food on fire. I had to actually reach into the flame to pull the food out so I could put out the flame. This broiler has a wire rack and did not come with a broiler pan or drip tray, so I used my own. The front of the stove of coourse sustained some burn damage, as the fire had to be pulled out of the broiler to be put out. A replacement stove same model was given, and the food in the oven caught on fire on it's first use, and filled the house with a very dark smoke. I contacted GE on numerous occasions, and am still working to get it replaced with a different model. Injuries were smoke inhalation and having my local fire department come to fumigate the house of the smoke and smell. A middle aged person was using the stove through both instances to cook steaks in the broiler, and chicken in the oven.
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Fire / ignition
Gas Ranges or Ovens (279)
12 months
Months until failure
12 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)